Warranty Enquiries

WARRANTY ENQUIRIES

Lithgow Arms wishes everyone a safe and Merry Christmas. Lithgow Arms Warranty and Customer Support will be closed from the 20/12/2024 til the 13/01/2024. Your enquiries will be answered upon our return.

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Have you read our FAQ's?

You may find the answer in here Frequently Asked Questions - Lithgow Arms.

Something not right with your Lithgow Arms product?

Please fill in the form with as much detail as possible so that our team can handle your enquiry as quickly as possible. In the event that your rifle needs to be returned to Lithgow Arms, please remove all sights and accessories and return complete with the bolt, magazine and any fired cases that may be relevant to the enquiry. If possible, package it in it’s original box before taking it to your firearms dealer.

Looking for something else?

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Complete the form to submit your warranty enquiry

Your Contact Details

First Name*

Last Name*

Email Address*

Phone*

Preferred method of contact*

Email

Telephone

Address*

Suburb

State*

Postcode*

Country*

About Your Rifle

Please complete the following questions about your rifle if applicable.

Serial Number*

Type of Product*

Nature of Fault*

Date of Purchase*

Location of Purchase*

Preferred Local Retailer*

About Your Issue

Your message*

DO NOT EDIT GDPR Consent sentence

To find out more about the collection and processing of your personal data, please click here.

You have the right to access your personal data. You may also request the correction or deletion of your personal data. You also have the right to withdraw your consent or to object to the processing of your personal data and to request that such processing be restricted. Finally, you can request your personal data to be sent to you in a structured and standard format.

To exercise your rights or make a complaint, please click here.

You may also contact the Thales Group Data Protection Officer by sending an e-mail to dataprotection@thalesgroup.com.

In all cases, you have the right to lodge a complaint with the competent data protection authority.